How can we help?

We speak German and English, and will respond as soon as possible. Please allow up to 24 hours to receive our reply.

Replies to messages will be done on working days only:

Monday to Friday 9:00 AM to 5:00 PM Central European Time.

You can use the contact form below, or send us an Email to:

Thank you!

Contact us

If you are a registered business from Europe, and own a valid VAT ID number, you can insert it in the VAT field at checkout, or in your customer account area.

Pease create an account first, and fill in your VAT ID , especially if you order digital items (because they don't have to be shipped, the VAT deduction won't work otherwise).

This is the only way the exempt works.

These are not instant download products!

Each purchase will be pending until it gets reviewed. The entire validation may take up to 24 hours. You will be notified via email, when it is completed and successful.

For updates please check the email that you used with your purchase.

Unfortunately digital products/ files/ downloads cannot be returned, so no refunds possible once purchased.

The currency used for all orders in this store is € EURO. You will be checking out using the most current exchange rates. No extra charges for this!

You can view the prices in your currency, by selecting it in the dropdown selector - right corner at the bottom of this page.

Unfortunately we do not sell to UK and Northirland at this moment.